IAS :: Course Descriptions

Five-day intensive class for beginners and veteran F&I Managers
Intense role-play and real life situational engagement
Class focuses on process execution
Training provided on scientifically proven and statistically validated techniques
Efficient to implement systematic process, that's replicable and measurable
In detail coverage of current compliance issues
Students are consistently evaluated and provided useful feedback
Graduates are equipped to make immediate impact on F&I performance

Two-day advanced class for F&I management personnel
Students are taught advanced F&I Techniques
Focus on consistent departmental implementation of systematic F&I processes
Students work on leadership training, personnel development, and business department strategies
Students are consistently evaluated and provided useful feedback
Graduates are equipped to make immediate impact on departmental F&I performance

Four day boot camp for beginner and veteran sales personnel
Students engage in grueling role-play and tackle real world challenges
Focus on understanding and executing a simple, customer focused, sales process
Emphasis on improving the overall buying experience of the customer using soft sell/smart sell techniques
Improve negotiating effectiveness
Students are consistently evaluated and provided useful feedback
Graduates are prepared to overcome the top ten most common objections in our industry
They leave equipped to make an immediate impact on sales volume and vehicle gross profit

Three day intensive boot camp for sales managers
Focus on improving individual leadership skills and personnel development
Develop effective recruiting and hiring practices
Work on process organization, installation, and daily execution
Develop daily management processes
Students are consistently evaluated and provided useful feedback
Graduates are equipped to make immediate impact on sales volume and vehicle gross profit

A special four day class for both sales professionals and sales managers
Engages Managers in the teaching/training process to real time develop their leadership skills
Dynamic collaborative learning to improve communication and effectiveness
Special breakout sessions for sales managers to develop their role in the sales process
Students are consistently evaluated and provided useful feedback
Graduates are equipped to make immediate impact on sales volume and vehicle gross profit

Two Day intensive class for in-house BDCs and Internet Departments
Curriculum covers follow-up, prospecting, incoming calls, setting appointments and scheduling
Hands-on training in real time, making real calls, with real customers
Teaches BDC employees how to convert online and phone prospects into in dealership customers
Intense focus on appointment setting
Students are consistently evaluated and provided useful feedback
Graduates are equipped to make immediate impact on appointment, shown appointments, and total sales volume

IAS